Privacy Policy

Draft for completion before public launch

This policy explains how Connect Lawyer collects and uses personal information when you browse the website, make a booking or contact us.

Information We Collect

• Contact details, including name, email address and phone number.
• Booking details, including chosen lawyer, legal area, date, time and consultation length.
• Information you choose to provide in a free-text description. This may include sensitive personal information about legal, immigration or family matters.
• Technical cookie choices and essential security information.

Why We Use It

We use this information to arrange and administer a consultation, process payment, communicate about the booking, prevent fraud and meet legal obligations. The lawful basis depends on the activity and may include contract, legitimate interests, consent or legal obligation.

Who Receives It

Booking details are shared with the independent lawyer you choose so they can arrange the consultation. Payments are processed by Stripe; Connect Lawyer does not store full card details. We only share information where needed for the service or where required by law.

Retention

Retention period to be confirmed by Connect Lawyer before publication. We will retain booking and payment records only for the period necessary to provide the service, manage disputes and meet legal or accounting obligations.

Your Rights

You may have rights to request access, correction, deletion, restriction or objection to processing, and to complain to the UK Information Commissioner’s Office. Contact us first so we can help with your request.

Controller Contact

Registered company name, registered office address and privacy contact address to be confirmed before publication. For current platform questions, email hello@connectlawyer.co.uk.